Question 1

What is Catfé?

Accepted Answer

Catfe is a unique cat café experience where you can enjoy delicious beverages and snacks while interacting with friendly, adoptable cats in a cozy environment.

Question 2

Where is Catfé located?

Accepted Answer

Catfe is located at 18560 Via Princessa Suite 100, Santa Clarita, CA. Right by Little Paws and across from Costco.

Question 3

What are Catfé's hours of operation?

Accepted Answer

Monday: 10am - 6pm
Tuesday: CLOSED
Wednesday - Sunday: 10am - 6pm

Booking online is recommended. Walk-ins are based on availability.

Hours are subject to change

Question 4

Can I leave a cat I found at Catfe?

Accepted Answer

No, we do not accept stray or found cats directly at Catfe. If you have found a cat, we recommend contacting local animal shelters or rescue organizations who can provide the appropriate care and resources. Our cats come through partnerships with these organizations to ensure they receive proper medical attention and are ready for adoption. If you need assistance, our staff can provide information on local shelters and rescues.

Question 5

Can I volunteer at Catfe?

Accepted Answer

Yes, you can volunteer at Catfe! We welcome enthusiastic volunteers who love cats and wish to contribute to our cozy and caring environment. To stay updated on when we're opening for volunteers, be sure to follow our social media channels where we regularly post announcements and updates. Volunteering at Catfe is a great way to spend time with cats, meet like-minded individuals, and support our mission of providing a loving space for our feline friends and visitors alike.

Question 6

Is Catfé hiring?

Accepted Answer

Thanks for your interest in joining the Catfé team! We're not hiring right now, but follow us on social media for updates on future job openings. Stay connected for the latest info!

Question 7

Are gift cards a set number of visits or a dollar amount?

Accepted Answer

Gift cards are issued as a dollar-value balance, not a set number of visits. The balance can be used toward any session type until it’s fully used.

Question 8

Can a gift card be used for more than one person?

Accepted Answer

Yes. As long as the gift card balance covers the total, it can be used for multiple guests in one booking.

Question 9

Why does my gift card show a dollar amount instead of visits?

Accepted Answer

Our system displays gift cards as a dollar balance. Some guests estimate the value in visits based on pricing, but the balance will always appear as a dollar amount at checkout.

Question 10

Do gift cards expire?

Accepted Answer

No. Gift cards do not expire.

Question 11

Do I need a payment method to book with a gift card?

Accepted Answer

No. You may be asked for a billing address, but no payment method is required if your gift card covers the total.

Question 12

Does Catfe accept donations to help support the cats?

Accepted Answer

Yes, we accept donations! Contributions help us provide food, bedding, and toys for our cats. Both monetary and in-kind donations are appreciated. Thank you for supporting our mission!

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